Privacy policy

Last Updated: November 29, 2024

At Vacation Envy, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services. It also explains your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

Personal Data

To provide and improve our services, we may collect personally identifiable information, including but not limited to:

Email address
First and last name
Phone number

Usage Data

We automatically collect data about your interaction with our services, such as:

Internet Protocol (IP) address
Browser type and version
Pages visited, time and date of visit, and time spent on pages
Mobile device information (device type, operating system, unique ID)

Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and improve our services. These include:

Essential Cookies: Necessary for the operation of our website.
Acceptance Cookies: To track your consent to our policies.
Functionality Cookies: To remember your preferences.

How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services: Ensuring smooth operation and addressing issues.
To manage your account: Providing access to account features and personalized experiences.
To fulfill contracts: Processing bookings, purchases, and service requests.
To communicate with you: Sending updates, notifications, or support-related information via email, SMS, or other channels.
To offer promotions and updates: Informing you about deals, offers, and services that may interest you (unless you opt out).
To improve services: Analyzing usage trends, enhancing functionality, and ensuring security.

Sharing Your Information

We may share your data in these circumstances:

With service providers: To analyze usage, provide support, or enhance services.
During business transfers: As part of mergers, acquisitions, or sales of assets.
With affiliates and partners: To offer tailored services or promotions.
With other users: When you choose to share information in public areas.
With your consent: For any other purpose explicitly approved by you.

Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Usage data may be retained for analysis and security purposes.

Data Transfers

Your information may be processed outside your country of residence, where data protection laws may differ. Vacation Envy ensures adequate safeguards are in place to protect your data during such transfers.

Data Disclosure

We may disclose your information in good faith under the following circumstances:

To comply with legal obligations.
To protect our rights, property, or users.
To prevent potential wrongdoing or ensure public safety.

Data Security

We employ commercially reasonable measures to protect your personal data. However, no method of transmission or storage is 100% secure. While we strive to safeguard your information, we cannot guarantee absolute security.

Links to Third-Party Websites

Our services may contain links to external websites. We are not responsible for their privacy policies or practices. We encourage you to review the privacy policies of these third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and where necessary, we will notify you via email or a prominent notice on our website.

For questions or concerns about this Privacy Policy, please contact us at:
Email: giovanna.saulle@fora.travel